I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Hi Lasheka,We sincerely apologize for your negative experience. I had been sick with the flu and was in desperate need of cash for meds. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Image: Woman on the street looking at her mobile phone. Dave charges a $1 per month membership fee, which is much lower than Empower. The offers for financial products you see on our platform come from companies who pay us. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. . 2023 Payactiv, Inc. All Rights Reserved. Carefully review your finances and the loan cost to make sure it fits your budget. We'd like to turn this around and resolve your issue ASAP. Latest Reviews. We always try our best to do our job well and your kind words make it all worthwhile. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. :). What Is DiversyFund? Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Thank you Mr. Davis. Payactiv can be used by businesses of all sizes. Verification can help ensure real people write reviews about real companies. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Easy, free, instant mobile payments. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. You can make up to three cash advance transactions per pay period. Hi Melissa,We're glad that our representative could help you resolve your issue. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. Devin Myer's, can you help? 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Have a wonderful day ahead! You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. but Davis M deserves a raise plus more. Contact Us - Payactiv 2023 Payactiv, Inc. All Rights Reserved. She did such a wonderful job, was patient and empathetic and had my problem fixed instantly. You can also easily lock lost or stolen cards. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. Great customer service!!! We may also receive compensation if you click on certain links posted on our site. eToro Review 2023: Is It the Right Trading Platform for You? We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Traditional real estate investments are limited to people with significant financial resources. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Is Payactiv safe? Your earnings, spending and savings with you in control. Get company announcements, pick up shifts, and get reminders and alerts from work. It powers financial innovation by giving users the tech . Have a blessed day. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Payactiv Review. Some employers also may limit how much of an advance theyre willing to offer. Learn more at www.payactiv.com. One of our representatives will be reaching out to you shortly to assist you. App Store is a service mark of Apple Inc. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Have a blessed day. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. Find out who should really be using Kraken and who might be in over their heads. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. Hi Michelle,We sincerely apologize for your negative experience. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. We also ensure all reviews are published without moderation. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Have a blessed day. I hate my job use this company. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. We always try our best to do our job well, and your kind words make it all worthwhile. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Payactiv Lively Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. This is the absolute worst app!! Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Otherwise, read on! When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Customer service rep Zachery Marshall was very polite and patient. Hi Courtney,Thank you for taking the time to write a review about your experience. We spend all day researching the ever changing landscape of HR and recruiting software. Information technology & services. Just send an email to support@payactiv.com. I called three to four times the last two days and Im so glad I got Natalie this time. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Payactiv - Apps on Google Play Here are 8 tips for writing great reviews. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Have a blessed day. We may receive payment from our affiliates for featured placement of their products or services. 2023 Trustpilot, Inc. All rights reserved. If your employer does not use PayActiv, you may be better off with a different option. We always try our best to do our job well, and your kind words make it all worthwhile. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. Be sure to include your Employer's name, Employee ID, and Mobile number. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. We think it's important for you to understand how we make money. We always try our best to do our job well, and your kind words make it all worthwhile. We'd like to turn this around and resolve your issue ASAP. It's pretty simple, actually. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Indeed Featured review. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. Working at PayActiv: Employee Reviews | Indeed.com LoanPro. Hi Leah,Thank you for your feedback. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. It has been a week. Compare OrbisPay vs. Payactiv using this comparison chart. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Shes the best and everyone should be more like her. There was an unknown error. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. I'm so grateful to have had the wonderful customer service he was able to provide for me. Payactiv Expert Review, Pricing, Alternatives - 2023 Hi there,We sincerely apologize for your negative experience. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. We may also receive payment if you click on certain links posted on our site. Consider another cash advance option if your employer isnt enrolled. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Alan Davis is one of the best Representatives this company has. This could put you at risk of getting caught in a cycle of debt. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. See this Kraken review to learn the pros and cons of Kraken. However, it did earn a TrustPilot score of 3.3. Talk with a financial professional if you're not sure. research/editorial team. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. We hope to find a solution that makes you smile. We use dedicated people and clever technology to safeguard our platform. Their support team provides on-site implementation and training where required. Payactiv how to apply for an online loan, review of the loan company One of our representatives will be reaching out to you shortly to assist you. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. I appreciate her help please give her a raise . Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. This date may not reflect recent changes in individual terms. Daily pay is a really good app way better then this crap they call an app. However, we'd like to learn more about your situation and what exactly happened. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Visit our guide to cash advance apps to learn about how these apps work. Money is available immediately. If you have questions about Payactivs security policies, contact the company on its website. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Immediate access to wages earned today3. He was very knowledgeable and suggested the best way to access my money the fastest way possible.