Holiday hours vary. Is it possible to pay every 3, 6 or 12 months rather than monthly? Click "View Information" and sign in if asked to. What should I do? What time should I be receiving my paper? . Make sure your customers are satisfied 7 days a week - but you can have others deliver for you. If you do not subscribe to the Star or you are a subscriber who is not Activated and signed in, you will see a message asking you to buy a subscription or sign in - and you wont be able to read the story unless you do one of those two things. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. Simply enter your credit card information on our secure checkout page. Navigate to the search box at the bottom of this page and enter your home delivery zip code. How to Cancel a Hertz Car Rental Reservation, How to Extend a Rental Agreement With Hertz. In some areas weve had ongoing challenges with our newspaper delivery caused by a variety of economic factors. if (document.context) document.write ("&context=" + escape(document.context)); Existing subscribers can sign up for EZ Pay by visiting, Subscribers can update their payment method online by visiting. You can charge your Tucson Arizona Daily Star subscription on most major credit cards, such as MasterCard and Visa, although acceptance of American Express and Discover varies by newspaper. Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Deliver early mornings - before 7:30 A.M. 3 1/2 - 4 hours of work each morning (after learning the route). Papers can also be accessed via newspapers.com, or at the main Tucson Library at 101 N. Stone Ave, Tucson. While on a home delivery vacation hold, your account will be credited for charges associated with the delivery of our print edition. We cover the issues that Southern Arizonans care about most. Well guide you through the process. Cancelling a subscription during a free trial may result in losing the trial account. document.write ("<\/scr"+"ipt>"); We sincerely apologize for Ms. ***** ****** Thats because your first bill includes a prorated charge for the remainder of the current month to put your account in line with our standard billing cycles. Report Breaking News:. Subscribers on promotional rates should expect to see price increases every 3-9 months (depending on promotion) as accounts are transitioned over time to full annual rate. mobile@tucson.com, Retail Display Advertising Fortunately, you can easily have your paper delivery put on hold while you are away. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); 520-573-4366, Digital Advertising var m3_u = (location.protocol=='https:'? *** ***** .99 per month promotion ended in March 2022. The program no longer provides free daily print editions. a full refund of your entire annual amount. See a video on how to access and use the e-Newspaper. document.write ("'><\/scr"+"ipt>"); '&charset='+document.charset : (document.characterSet ? Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. We sincerely apologize it took Mr. ******** multiple Home Delivery Customer Service Most newspaper websites also have an online form to submit for suspension of your paper. You must always cancel a subscription at least 24 hours before the trial period ends. NO CALL BACK. If you no longer have access to the email address you used when you set up the account, please call Customer Service or chat online with an agent by clicking on the link below, or calling Customer Service (phone number and service hours are below). Digital Access subscriptions, however, include access to our e-Newspaper, and can be viewed from anywhere. Where can I find copies of past newspapers? If your paper is wet, damaged or missing, please report it by clicking onto your account on tucson.com, and going to the Report Delivery Issue link. So, we have different subscribers Published 11/17/2022. Once it starts to shake, you'll see an X Mark at the top of the app icon. If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact Tucson Arizona Daily Star, so that we can send a reminder notification to the delivery carrier in your area. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-3pm Monday-Friday, 7am-11am on Saturday and 7am-11am on Sundays. Subscribers can access e-Edition versions of Arizona Daily Star back to 2007 on tucson.com. i understand the Star is not delivered in our area. For subscriptions including delivery of the print edition, any balance over $10.00 will be returned. Is a TV Weekly automatically included with my home delivery? document.write ("&loc=" + escape(window.location)); A Tucson Arizona Daily Star subscription customer service representative can help determine what delivery options are available if your address doesnt qualify for Tucson Arizona Daily Star home delivery. Never happened. Never thought Id give up the actual paper newspaper, but here I am, immensely enjoying this app! Yes. Customer Reviews are not used in the calculation of BBB Rating. digital@tucson.com, Legals Includes unlimited access to tucson.com content, all apps, e-Edition and archives back to 2007. var m3_r = Math.floor(Math.random()*99999999999); business days to post to her account. It is billed like any other day. I agreed that was ok although I wasn't happy and no longer wanted the subscription and asked for a timeframe. if (document.context) document.write ("&context=" + escape(document.context)); 520-573-4366, Digital Advertising Please allow 2-3 weeks for our systems to update your request. I don't subscribe. Choose Arizona Daily Star, then click "Uninstall". Business hours: 8 a.m. to 5 p.m. Monday through Friday. They told me I had to call to cancel. Went back to my local paper's app. Go to tucson.com/subscribe to see your options. Oro Valley Guide and Directory. TucsonLocalMedia.com 7225 N. Mona Lisa Road, #125 Tucson, AZ 85741 Phone: 520-797-4384 Email: tucsoneditor@tucsonlocalmedia.com Our call center handles customer service for several different newspapers, all around the country. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); An independent contractor. Sunday: 7:00am - 11:00am } Submit; Finish; If you have any questions, please contact customer service at 972-424-9504. legals@tucson.com. '&charset='+document.charset : (document.characterSet ? Some newspaper advertising inserts are "zoned," and only inserted in geographical areas the advertiser has selected. When Im home I prefer the paper version but lately a lot of travel and love having the paper available with the original paper look . thanks for all your efforts to remain a viable important invaluable source of local national and world news . Tucson Bridal Guide. content.While we are disappointed that you are not enjoying * required. If you receive your print edition via the US Postal Service, your print edition will be delivered with your daily mail service. It reads like a newspaper and the pages even flip. Best of all, you can increase the print size. if (document.mmm_fo) document.write ("&mmm_fo=1"); Holiday hours vary. To view the e-Newspaper, you must be a subscriber and have Activated the digital portion of your account. document.write ("?zoneid=6&block=1&blockcampaign=1"); Note that complaint text that is displayed might not represent all complaints filed with BBB. Home Delivery Customer Service Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Check to ensure you have Javascript & Cookies enabled: Check your version of your browser to ensure it's up to date. Yes, that respite is worth the $3 per day to me; the rest of the paper is mostly news one sees on the web anyway. + Never missing any of your community's . What would you like to do with your vacation papers? For information regarding what you are being charged, please visit, Premium Editions are an additional section of your newspaper with 12 to 20 full color pages of in-depth coverage of the topics that matter most to our subscribers. Tubes cost $5, and come with basic mounting hardware. Community Guidelines -Be civil and respectful: Respond to comments in a thoughtful and considerate way. Full Access Subscriptions include home delivery of the Arizona Daily Star, access to all of our digital products and more! Called again. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. [CDATA[ We apologize for any inconvenience. Choose the discount subscription option below thats best for you and save. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Your credit card will be charged for the amount of the subscription. 1-800-695-4492 On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. The first charge should only have been for $43 approx. Yes. I called the 8th of February and spoke to an agent who said I had been signed up for two accounts somehow. Chat Now Published 01/15/2023. Is there a limit to the number of tucson.com articles I can view for free? by our Lee corporate partner, and we did not/do not have the option locally to When you receive an email from us, scroll to the bottom of the email and click unsubscribe. document.write ("&loc=" + escape(window.location)); //]]>-->. My bank didi not have any such record of a 40 dollasr deposit. You can easily find the terms and conditions for your subscription by visiting. Now, I was told to wait until 48 hours to see what they can do. 520-573-4427 Miscellaneous To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. No. I have no faith that they will follow through on their promises. Card overcharged again on 9/8/21. If you haven't yet registered your account, it's easy. directly at ateso@tucson.com and I can Residents living in California, Vermont, New York, and Maine can cancel online by visiting their Account Management page once logged in to the website. All print subscriptions include Full Access to our online content. We had transportation issues overnight and expect to have all papers delivered within 2 hours of your normal. We reserve the right, however, to issue refunds or credits at our sole discretion. '&charset='+document.characterSet : '')); Vacation stop Please login or register to your subscription account through the link below. document.write ("'><\/scr"+"ipt>"); var m3_r = Math.floor(Math.random()*99999999999); Thank you for subscribing.Renewal dates are typically based on a subscribers * Please note we need 4 business days notice to process your vacation stop online. Additionally, if your delivery address is a PO Box number, the newspaper cannot deliver to your address. They are typically delivered by the carrier within 5 business days. No. That way, there won't be a week-old newspaper sitting on the doorstep, signalling your absence to passers-by. her subscription and the trouble it caused. [CDATA[ After the promotional period ends, the Full Access subscription will continue and be billed monthly at the then regular rate. What do I get with a Full Access Subscription? Sometimes this occurs when customers have multiple accounts. Our Home Delivery Manager reached out to ***** ***** directly and } On my bill it says, Charges for your home delivery subscription will continue until you advise us otherwise. What does that mean? By that time the next month will be due again. document.write ('&cb=' + m3_r); We can typically honor requests if you live in a redelivery area, and requests are received by 9:45am Mon-Sat and by 11am on Sundays. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. document.write (document.charset ? Delete Arizona Daily Star from Android: Open your GooglePlay app and goto the menu. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. Arizona Daily Star participates in a News In Education (NIE) program (now called Media In Education) that provides e-Newspapers and digital content to schools and learning facilities in the Tucson area. I got so tired of online news apps that gave me stories I didnt want and were full of annoying flashing and scrolling ads. To change your billing cycle, simply email circulation@tucson.com or contact a customer service representative at 1-800-695-4492. Vacation Stops. Copyright 2023 Warrensburg Star-Journal, Warrensburg High School names new assistant principal, UCM celebrates 54th annual Childrens Literature Festival, Warrensburg Community Center to see improvements, Powered by Creative Circle Media Solutions. Arizona Daily Star | Breaking News | | Read Tucson, AZ and Arizona breaking news. Your expected start date will be shown on the confirmation page after you place an order. Closed Saturday and Sunday. Yes. if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) >= 728 ){ If you can't deliver a paper I don't want emails from the Star. Closed Saturday and Sunday. Search terms can be a name, e-mail address, or department. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. View customer complaints of Arizona Daily Star, BBB helps resolve disputes with the services or products a business provides. Installation is the subscribers responsibility. $5.02 for the last payment he submitted. I am a subscriber but cant seem to access the e-Newspaper. Your Essential Shopper is a FREE collection of local content, ads, savings opportunities, and up to $100 in valuable coupons. Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. Most problems with e-Newspaper display, features and printing can be solved by going through the following steps: My e-Newspaper is missing sections or content. The charge they made on my account on 9-7-21 for 223.24 is payment through 12-30-21. Called paper on 8/13/21, Rate had increased to $55 a month from $40. Newspapers will be held and delivered on your restart date. Keep reading with a digital access subscription. $100 is paid after contract signing, with the additional $400 paid after the first 120 days. The eNewspaper allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more! the $9 back to *** ***** credit card. document.write ("<\/scr"+"ipt>"); Arizona Daily Star no longer fulfils requests for printed versions of back copies. The following day someone from the newspaper charged a second 40 dollar payment against my account. 520-214-1154 Some content is designated for subscribers only. This fee is to offset processing costs associated with providing a printed statement. will follow up with representative and provide additional training. You can cancel at any time by calling Customer Service at 1-800-332-6733. If you do not see your name, your account may not yet be activated. Subscribers can, however, get TV Weekly Magazine included with their Sunday paper by signing up for a separate TV Weekly subscription, and paying an additional charge. Tell the company that you are going on vacation and the dates you will be gone. Where can I buy a newspaper? Processing costs include administrative resources, paper, envelopes, printing, postage and handling of payments. She can contact me Single copy newspapers are available every day at most Frys, Circle K, QuikTrip, Albertsons and Bashas' locations. 40 Under 40. Newspapers will be held and delivered on your restart date. Or, you can call customer service at 1-800-695-4492. Calling the company should take care of it, but the carrier may forget and deliver it anyway. Contractors are obliged to deliver complete newspapers in good condition by 7:30am Monday-Saturday and by 8am on Sundays. if (document.mmm_fo) document.write ("&mmm_fo=1"); A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. Interviews are conducted at 4061 W Costco Pl., Tucson, AZ 85741 (Across from Top Golf). Get latest news, events and information on Arizona sports, weather, entertainment and lifestyles.. Full Access is a term we now use to describe subscriptions to the Arizona Daily Star. Compensation depends on the route, but is typically more than $1200 each month. I love the traditional layout and the ease with which to read the individual articles. The free article count resets each calendar month. Why do I keep getting emails from the Star. I believe the same deadline for renewal applied to all subscribers. Plan to resume delivery on the day after you return. You'll see a list of merchants you've subscribed to. Stop Date * Start Date * Submit Reset Form. Click the Arizona Daily Star (subscription) you want to review. This line on your bill simply means that we will not increase prices for billing periods which youve already paid. I replied explaining that I had cancelled already and was waiting for a refund. * Please note we need 4 business days notice to process your vacation stop online. If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. same comics and puzzles, and we do not have the option to return to the old if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Lastly, after you check the above, please try to clear your cache and cookies to ensure a "fresh" start: Close and re-open your browser (all tabs).