Read more Write a review Showing 1 - 25 Next page Reviewed: 31 December 2022 Patricia United States 6 reviews At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. to many issues in the room.renovation required. It was a superior sea view room. Next: the breakfast buffet. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! We shall surely share your comments with the whole team which shall definitely act as a boost. Also i want to say some especially and limitless greeding to the really nice Team at the Pool Bar. This is not how you treat guests. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Thank you for your appreciation, excellent rating and high recommendation. Long Beach. Cannot recommend this place enough! If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! All of them always lip-read us all our wihses. Some simply dont listen. Some simply dont listen. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Cap Ouest Mauritius - Tripadvisor Reviews. There are plenty of toys, activities, anything that you can think about. A hugely anticipated event and one that my sister had been dreaming of ever since childhood. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,637 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. high service quality and best food; rooms worn out and renovation required. We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay and wonderful experience have been recognized. Overall a well run and managed first class resort and a credit to this small group of hotels. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Sincerely, Jean-Marc Ma-Poon, The Mauritians are one of the friendliest people I have ever met and at the Long Beach Mauritius they seem to strive to make you feel special and to make your stay with them an unforgettable one. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Does Long Beach Mauritius have any great views? Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. What food & drink options are available at Long Beach Mauritius? The staff is exceptionally kind and caring. The hotel was nice, not great, just because it isnt a great hotel. The location of the resort is very nice with a very good beach. Warm regards, Christian Jaquier. The hotel is fabulous in many ways. From the moment of our arrival to the moment we left the service at the hotel was impeccable. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Lock in a great price for your next stay Get instant confirmation with FREE cancellation on all accommodations Free concierge service available when booking this property My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. It's the best experience ever and for sure will visit again. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. From the moment of our arrival to the moment we left the service at the hotel was impeccable. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. A manager for example. We will stay here until next week, but will not come back if things do not change. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. with and not the guest to deal with it. team. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Definitely recommend this resort. We will stay here until next week, but will not come back if things do not change. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. The Long Beach Hotel had various activities and honeymoon privileges. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Our room was very nice but had a bit of a funny smell in the wardrobe. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! I look forward to welcome you for other great moments. What are some of the property amenities at Long Beach Mauritius? These above mentioned concerns were raised to the Management for actions to be taken. 1 miles from property. Also the room does not look like in the pictures. What food & drink options are available at Long Beach Mauritius? I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. This place is truly amazing. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. But it was all forgotten as soon as we were able to put on our flip-flops and enjoy this beautiful resort! Everyone has space to play with kids without being over crafted by some others. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We look forward to welcoming you back to your home away from home in the not so distant future. Thank you for your excellent feedback, which I will be delighted to share with my team. Fantastic food and very friendly staff. The Long Beach Hotel had various activities and honeymoon privileges. I certainly look forward to the pleasure of welcoming you again on a next visit to Longbeach Mauritius. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. His customer service is excellent and his kindness is beyond expected. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. I will share your reviews with all the staff and it will definitely a boost for all of us. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. The room was perfect with a gorgeous view and a short few steps to the beautiful sea. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tripadvisor performs checks on reviews. The staff were mostly really good and very helpful, though sometimes requests were either ignored, forgotten or lost in translation. Again taking the stress out of a difficult situation. What are some of the property amenities at Long Beach Mauritius? We recommend calling ahead to confirm details. In response to your concerns, we regret that the service was not up to your expectation. We look forward to welcoming you back to your home away from home in the not so distant future. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). Warmest regards, Christian Jaquier. Room types may vary. We look forward welcoming you back very soon. Maybe at least this here reaches the management. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. In response to your concerns, we regret that the service was not up to your expectation. Bedspread and decorative pillows were saved. team. Does Long Beach Mauritius offer any business services? I wished that she was living closer to where I am but we will surely be back. It was a great experience with Hotel Long Beach. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. From the waiting staff, the bar, the beach all done with a smile. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. No fresh juices (they can't make fresh orange juice, really?) Tripadvisor performs checks on reviews. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It was a great experience with Hotel Long Beach. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,505 traveller reviews, 7,320 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. It's simply the little things that make the subtle difference. Rooms are, Dear Guest, Thank you for taking the time to share your feedback. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,523 traveller reviews, 7,341 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Again taking the stress out of a difficult situation. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Move on to the park's nature trail and wander through endemic plants, discover the flora and fauna of Mauritius including a rare Ebony tree. Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. Now HK$2,291 (Was HK$3,083) on Tripadvisor: Long Beach Mauritius, Belle Mare. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. Special thanks to Vinesh at the beach bar who helped my daughter when she was temporarily separated from us. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. May Allah bless him. We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay and wonderful experience have been recognized. What an absolutely beautiful resort with simply wonderful staff! It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. We are glad to hear that you discovered the water activities with enthusiasm. But several are just not trained. The view over the beach rooms below was good. I was having a few massages and facial rituals, all very relaxing and refreshing. The resort itself is beautiful. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. This is the version of our website addressed to speakers of English in the United States. Golf Unforgettable is the only word to describe around of golf on the course at Paradis Hotel. Warmest regards, Christian Jaquier. We were welcomed warmly and were greeted with smiles and genuine conversation by all members of staff all week, from gardeners to management. with and not the guest to deal with it. Do not miss also to treat yourself well at the Spa. Make the most of the glorious tropical waters along our immaculate beach with the huge array of motorised and non-motorised water sports we have on offer. Which room amenities are available at Long Beach Mauritius? Thank you for your appreciation, excellent rating and high recommendation. Warm regards, Christian Jaquier. This Team is so friendly and nice and it was a pleasure to order our Drinks there. Your ratings have been shared with the team and surely we all look forward to the pleasure of welcoming you back to our shores. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Overall a well run and managed first class resort and a credit to this small group of hotels. Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Facilities were quite good but some in need of TLC. Does Long Beach Mauritius have airport transportation? Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. Conclude your experience by . Food was also good. I guess it was reserved for someone else. I wished that she was living closer to where I am but we will surely be back. We look forward welcoming you back very soon. We will share your reviews with all the staff and it will definitely a boost for all of us. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Review collected in partnership with this hotel. Own or manage this property? We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Payments made by partners impact the order of prices displayed. Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. beach is very nice. You will love it as we did! We shall surely share your comments with the whole team which shall definitely act as a boost. The beach is beautiful with good snorkeling and lovely white sand. No fresh juices (they can't make fresh orange juice, really?) Nice team at the restaurant Chopsticks!
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