Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Cons. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members.
Working as a Customer Service Representative at Alight - Indeed * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. You can deactivate or delete job alerts by clicking the button below. #beAlight Carry out monitoring visits to verify information provided by . * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed.
Customer Care Representative, Human Resources - Virtual - LinkedIn Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. It's why we're so driven to connect passion with purpose. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.
Customer Care Representative (Open to Eastern & Central Time Zones) Job Must be able to work a flexible schedule based upon high call volume needs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Easy 1-Click Apply. This program provides you with the foundation you need to lead to a path of success.
Customer Care Job Description | Velvet Jobs * High School Diploma or equivalent is required, bachelor's degree a plus Alight also offers a comprehensive benefits package. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Because transformation takes a workforce. * Use productivity and quality data & metrics to achieve superior customer service results Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Our people are our greatest assets at Alight Solutions because People Matter!
105,000+ Customer Care Representative Jobs in United States - LinkedIn Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction.
Customer Care Delivery Specialist in HR Services with Italian and Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). At Alight, we believe a company's success starts with its people. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. The mission of our customer care teams exemplifies the need for humanunderstanding. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. At Alight, we are reimagining how people and organizations thrive. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required.
Alight Solutions Customer Care Representative -Absence Management We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Reimagining how people and organizations thrive.
Customer Care Representative, Human Resources - Virtual - LinkedIn Alight Easy 1-Click Apply. Cons
Customer Care Representative I, Healthcare Benefits at Alight - GrabJobs These teams are a critical component of Alights health care,retirement and HR-delivery services. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners .
Customer Support Representative Salaries in the United States for The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services.
CC Representative I job in Atlanta at Alight | Lensa Customer Care Representative - Open to Alight Alumni Only at Alight Work-Life Balance * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service.
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Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES.
You have successfully created a new job alert. * Strong attention to detail with critical thinking skills These teams are a critical component of Alights health care,retirement and HR-delivery services. DISCLAIMER: * Initiate new leave cases in our system Customer Care Representative Resume Examples. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. We strive for Excellence Every Day by collaborating with our clients and colleagues. Help make it more accurate by adding yours. Alight is committed to the continued development of our colleagues. Full Job Description. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. 26 Alight Customer Care Representative jobs available on Indeed.com. Customer Care Representative Human Resources. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Full Time
Customer Care Representative, Human Resources (Lincolnshire, IL) job There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job.
Customer Care in Puerto Rico - Alight Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi I was responsible for keeping up to date with daily schedules and routines and managed all of . Know Your Worth. This may include assisting the caller in navigating the system as well. Get a free, personalized salary estimate based on today's job market. Lensa, Inc. - Lensa is a job search engine. This role requires that qualified candidates must reside in one of the following states: Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. On average, Willa Davie works for one . This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Our people are our greatest assets at Alight Solutions because People Matter! Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . See our awards. Customer Care Representative Human Resources. It is a very convenient Job I have ever worked. Find out if you meet the requirements! * Demonstrate a positive attitude, self-awareness and embrace feedback The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. We reward continuous improvement and encourage you to own your own development. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Alight - 3.1 San Juan, PR. They may often give instructions by phone and besides performing clerical tasks, they also assist . Our story starts with a simple universal truth: Every business is a people business. They answer inquiries by phone, e-mail, web chat, or social media.
Alight Solutions Customer Care Representative Salaries Donor Engagement Guide Job in Minneapolis, MN at Alight Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Customer Care Representative interview questions and answers See office directory * Excellent communication & collaboration skills with strong ability to empathize with customers
Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . The assessors like to know that you are familiar with the company and with the position for which you are interviewing. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Health insurance is either BCBSIL or Kaiser depending on where you are located. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources!
Customer Care Representative, Human Resources - Virtual Job in Tampa Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support.
Inbound Customer Service Representative Jobs (with Salaries) 2022 Find out if you meet the requirements! We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Ten paid holidays per calendar year (8 fixed and 2 floating). Visit the company website to obtain information on the company and review the job description prior to your interview.
Alight Solutions Customer Care Representative, Human Resources * Make independent complex decisions within the scope of your authority This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. Be Real with Alight and help us re-imagine how people and organizations thrive. Acknowledging and resolving customer complaints. Every colleague shapes how Alight can become better, stronger and brighter together. Only applicants from locations above will be considered. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. We are Alight Solutions. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Customer Care Representative - with Growth Opportunities at Alight today! View similar Customer Service / Guest Services jobs below. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Learn more about our customer care offices.
Customer Care Representative, Human Resources - Texas Virtual (Work Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. We want you to join our company with 25 years of industry experience. Health, Dental, Vision, Life Insurance and more. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing * Able to work independently and to adapt to a rapidly changing environment As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. We combine data-driven . Take the first step today by joining our talent community. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. * Call Center and Hospitality experience preferred. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.
Alight Solutions Customer Care Representative Jobs This training will take place during the first 5-weeks of your employment, and the hours are full time. We understand the powerful human connections that create success for organizations. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. This is a 6 months project and we offer Full Time Shifts (Rotating). This employer has claimed their Employer Profile and is engaged in the Glassdoor community. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
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Customer Service Representative Job Description - Forbes Advisor The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board.
Aanchal Dhillon - Customer Service Representative - Alight Solutions Alight Solutions Customer Care Representative Reviews Find the best jobs in the US, apply in 1 click and get a job today! Alight Solutions offers a promising . Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Browse by city or country to find one in your region.
Alight Alumni Customer Care Representative Job Florida USA,Customer We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. We strive for Excellence Every Day by collaborating with our clients and colleagues. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship,